Frequently Asked Questions

Account Questions:

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your username and password, then click cancel.

How can I cancel receiving your newsletters?
Your affiliateship in our program allows PolarPTR to send you email messages and advertisements. You may not cancel receiving email ads from PolarPTR without terminating your affiliateship in our program and forfeiting any and all earnings. Log into your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log into your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
Yes, we welcome all international affiliates.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.

Earnings Questions:

How much do I earn by participating in paid-emails?
Our email links vary between 0.10c and 1c (PTP links has point value).

What can I do with points?
There are several things you can do with points:
- Upgrade your account
- Redeem them for advertising
- Sell them at Sell/Buy Points section

When can I request payment?
You may request payment after you have earned the minimum payout. Which is $0.25 for Free members.

How can I request payment?
As soon as you reach payout, you will see the Payout button appear in your MyEarnings page, after submitting your Payment request, we will validate your account, and if everything is ok with your account you will receive your payment in the next monthly masspay. You will also have the option to redeem your earnings for discounted advertising with us. When you qualify, you will see what options are available to you in your account area.

When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you in the next monthly masspayment. You can view payout queue here.

How am I paid?

Method Minimum Fee Notes
Payza $1.00 2% -

Referral Questions

How can I refer other affiliates?
You may place a link with your referral url to PolarPTR on your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "ReferralCenter" page.

What can I earn through referrals?
Affiliates will earn 20% of their referral earnings.

Are my referral earnings working?
Yes, it takes many paid emails received by affiliates to have referral earnings show up, even for affiliates that have 100's or 1000's in their downline. Referral earnings are displayed once a referred member has earned their referring member at least 1 full cent. Technically a member with 1000 referrals that have each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown until an individual member has earned them 1 full cent.

Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
For quick response go to our forum and post your question there. You can also use Contact Form to submit your question.